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CUSTOMER CARE

Return Policy

Please review our return, refund, shipping, and damage-claim guidelines before making a purchase.

Last Updated: September 30, 2026
IMPORTANT INFORMATION

Please Read Before Purchasing

Customers must understand that we sell PERFUME BODY OILS, which are not 100% exact to what is found in mainstream department stores. However, our impressions are very close to the originals.

RETURN POLICY

Important Policy Details

01

Perfume Body Oils Are Not Returnable

Fragrances, such as our perfume body oils, are not returnable.

02

Refund Requests

If a refund is requested, the item purchase price will be refunded but the return shipping fee will not be refunded.

03

Return Shipping

Customers are responsible for the return shipping fee.

04

30-Day Return Requirement

When a return is required, the item must be returned within 30 days of purchase.

05

Samples Help Avoid Blind Buys

To help minimize returns, we sell samples so customers can avoid blind buys.

06

Damage Claims

All damage claims require a supporting photo.

RETURN PROCESS

How to Request a Return or Refund

1

Contact Us

Contact our team with your order information and the reason for your request.

2

Provide Information

If the request involves damage, include a clear supporting photo with your claim.

3

Return Within 30 Days

When a return is required, the item must be returned within 30 days of purchase. The customer is responsible for return shipping.

NEED HELP?

Contact Baitul Parfums

If you have questions about this Return Policy, please contact us using the information below.

Email baitulparfumsinfo@gmail.com Phone Number 980 785 4009
Address 1914 J N Pease Pl CHARLOTTE NC 28262
COMMON QUESTIONS

Return Policy FAQ

Are perfume body oils returnable?
No. Fragrances such as our perfume body oils are not returnable.
Who is responsible for return shipping?
Customers are responsible for the return shipping fee. The return shipping fee is not refunded.
How long do I have to return an item?
When a return is required, the item must be returned within 30 days of purchase.
What is required for a damage claim?
All damage claims require a supporting photo.
Why does Baitul Parfums sell samples?
Samples are available to help customers avoid blind buys and help minimize returns.
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